Privacy Policy
Last updated: 24 July 2026
At Solvarium, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard information when you visit our website or interact with us.
1. Information we collect
We may collect the following types of information:
- Contact information — such as your name, email address, phone number and company details when you fill out a form or contact us.
- Usage information — such as pages visited, time spent on site, browser type, device information and IP address, collected through cookies and analytics tools.
- Communication information — records of correspondence, project briefs and other information you provide when engaging our services.
2. How we use your information
We use the information we collect to:
- Respond to enquiries and provide our services.
- Improve our website, marketing and user experience.
- Communicate updates, offers or relevant information (only where you have consented).
- Maintain security and prevent fraud or abuse.
3. Cookies and tracking
Our website may use cookies and similar technologies to understand how visitors use the site. You can control cookie settings through your browser. We use analytics services that process data in aggregate and do not identify individual users.
4. How we share your information
We do not sell your personal information. We may share information with:
- Trusted service providers who help us operate our website or deliver services (under confidentiality obligations).
- Legal or regulatory authorities when required by law.
5. Data security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your rights
Depending on your location, you may have rights to access, update, delete or restrict the use of your personal information. To exercise these rights, contact us using the details below.
7. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated effective date.
9. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@solvarium.co.za.
Existing customers can also access the customer portal.